Where these settings were applied during an active session and you experience control problems, close the Take Control session and then reconnect to the Mac. These security settings cannot be configured remotely.After applying these settings, Take Control will be able to control the computer remotely. After configuring the Privacy settings, the computer then becomes controllable and accessible using the selected remote control solutions.Only a user with administrator rights on the remote computer can configure these Privacy & Security settings. Mac OS 10.15 (Catalina) expanded these security settings by introducing a Screen Recording permission. When the new Accessibility and Full Disk Access security requirements are enabled you can take control of the remote device and interact with its files, otherwise you can only observe when connected. Add shared computers, network areas, and workgroups to the Finder sidebar.In fact, you can even record audio on the native Voice Memo app which is common across your Apple devices and hence you can access it on your Mac as well.With the release of Mac OS 10.14 (Mojave), Apple introduced new security requirements for all remote support solutions, including Take Control.Set up access on a Mac running Mac OS 10.14Work with the user who has administrator rights on that remote Mac running Mac OS 10.14 to complete the following steps in the Accessibility Access (Events) dialog. The dialogs only display one time per application during the first connection attempt, even if the application is uninstalled then reinstalled. If the remote Mac is running Mac OS 10.15 and later, a Screen Recording dialog also displays.Select the Take Control check box in the main window.What to do if the Full Disk Access dialog displaysThe user on the remote Mac may see this dialog display when Take Control attempts to interact with files on that Mac, for example during a file transfer. Click Security & Privacy > Privacy > Screen Recording. Complete the steps above for the Screen Recording dialog. Click the padlock in the lower left of the window to unlock and allow changes.Enter the computer's administrative account credentials.Set up access on a Mac running Mac OS 10.15 and laterWork with the user who has administrator rights on that remote Mac running Mac OS 10.15 to complete the following steps in the Screen Recording dialog.
![]() Access Full Disk AccessNavigate to System Preferences > Security & Privacy > Privacy, then select Accessibility Access (Events), Screen Recording, or Full Disk Access. Enter the computer's administrative account credentials when prompted.How to grant access when the dialogs do not displayWhere the Accessibility Access (Events), Screen Recording, or Full Disk Access dialogs did not appear, or if the Mac administrator user wants to change their selected options (for example accidentally selected Deny instead of Allow), they can configure the setting directly. Navigate to Security & Privacy > Privacy > Full Disk Access. Otf or ttf for macTake Control should now appear in the main window for selection. Navigate to the Applications folder (use Finder if needed). If Take Control does not display but is installed on the computer: Enter the computer's administrative account credentials.
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